Swapping between the currency of where you live and the one from your country is one of the most common operations. These are the requirements and what to check.
Requirements
- Both wallets open. If the destination wallet is not open, the conversion cannot be completed.
- Identity verification completed.
- Enough balance in the source currency, covering the amount plus any applicable fee.
The exchange rate
The rate applied is the one in force at the moment you confirm. Between the time you check a quote and the time you confirm it may change, because it updates continuously. You can see it before confirming, on the operation screen.
Write to us with this
The email you signed up with, the currencies and the exact amount, the date and time, and a screenshot of the operation.
This information is indicative and does not constitute financial, legal, tax or investment advice.