Before completing a transfer we send a verification code by SMS to the number registered in your account.
What to check
- Your number and country code. If you moved country and changed your number, the code goes to the old one. Check it in your profile.
- Coverage. International SMS may take a few minutes to arrive.
- One code at a time. Each new code cancels the previous one. Wait a minute before requesting another.
- Blocked messages. Check that your phone is not filtering messages from unknown senders.
Write to us with this
- The email you signed up with and the country you operate from.
- Your full phone number with country code.
- Date and time of your last attempt.
Never share the code with anyone, not even with us.